FAQ's

What currency are the prices do I see in the site?

All prices are in GBP , although if you choose you're currency, the prices will automatically be adjusted to you're chosen currency. 

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 2-4 days production time for your order to ship out, average shipping times are 24-48hours.

Tracking numbers will be updated after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@feelgoodimages.com.

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money back guarantee, if the product is defective or damaged. Although in most cases, if there was a fault with your product, which is very rare, we would arrange for a new product to be made up and shipped to you as soon soon as possible. We do not offer returns, as our products are coming from our various worldwide fulfillment centres, and so it would not be cost effective, and as well as create more of an impact on the environment. 

Can I cancel my order?

If your feel good image has already been put into print and production, then we cannot cancel orders. However, if you realise you need to cancel or chnage your order near after making the order, then please do get in touch as soon as possible, and we will do our best to cancel your order.

I have entered an incorrect address what do I do now?

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@feelgoodimages.com.. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-7 business days. We are currently averaging around 4-5 days from ordering. Although with the current global effects of Covid-19 , some delivery's can take a little longer.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help you make your home beautiful! Please send us an email to info@feelgoodimages.com. and we will be happy to assist you in any way we can.

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

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